Uncovering Business Benefits From Regulatory Compliance Systems

Information Technology (IT) has become one of the critical components that facilitates any banking institutions’ ability to meet regulatory requirements, in an efficient and a cost-effective way. In many instances, dedicated regulatory IT systems have been established, and comparable to most implementations, they are often considered a significant investment. Viewed from the longstanding debate on the value of IT investments to organisations, empirical research within the IS domain seems to have placed less emphasis on the possible business contribution of regulatory IT implementations. This paper has attempted to fill this gap by investigating the implementation of anti-money laundering and counter terrorism financing (AML/CFT) systems within banking institutions. Arising from this study, important new insights into the variety of business benefits, that might arise from the implementation of a regulatory system, has been identified.